Housing Officer / Concierge

Hours

Casual and Part Time Hours Available
Day shifts, evenings, weekends and waking nights available

Contract

Temporary, Ongoing Agency Work

Essential Requirements

• Previous experience within Supported Housing, Homeless Services or Housing Support
• Experience supporting vulnerable adults within move on or independent living services
• Knowledge of tenancy support, housing management and welfare benefits
• Ability to manage challenging situations professionally and calmly
• Good written and verbal communication skills
• IT literate with experience completing support notes and reports
• Right to work in the UK
• Enhanced DBS is desirable

The Role

Rotherwood Cares are currently recruiting for experienced Housing Officers / Concierge Staff to support services across Blackburn working within supported accommodation and move on housing services.

This role involves supporting vulnerable individuals to maintain their tenancy, develop independent living skills and successfully transition into long term accommodation.

Duties will include:

• Supporting residents within supported and move on accommodation
• Carrying out welfare checks and tenancy related support
• Assisting with benefit applications including Universal Credit and housing benefit
• Supporting clients with budgeting and independent living skills
• Managing access to the building and ensuring health and safety standards are maintained
• Responding to incidents, safeguarding concerns and emergencies appropriately
• Maintaining accurate records, support plans and handovers
• Encouraging positive outcomes and engagement with external agencies

Benefits

• Flexible casual and part time hours
• Weekly pay
• Ongoing work opportunities
• Supportive and friendly recruitment team
• Opportunity to work across a range of housing and support services

Compliance

All roles are subject to enhanced DBS checks and satisfactory references.

We do not offer sponsorship for this role – applicants must have full right to work in the UK.

Apply Now

If you have experience within housing support, homelessness services or supported living and are looking for flexible work across Blackburn, we would love to hear from you.